Privacy Policy of UserOrient

Effective Date: 25 October 2024

UserOrient values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. By accessing UserOrient, you agree to the practices described here.

1. Information We Collect
Personal Data

We may collect:

  • Account Information: email address upon signup.
  • Usage Data: Data on how you interact with UserOrient, such as feature requests and voting activities.
Non-Personal Data

Cookies and Analytics: Information about your device and browsing actions, gathered for analytics and service improvement.

2. How We Use Your Information

Collected data is used for:

  • Providing and improving the UserOrient service,
  • Communicating updates, feature announcements, and support,
  • Analyzing usage trends to improve user experience.
3. Sharing Your Information
We utilize third-party services for payment processing and analytics. These providers may collect your information based on their privacy policies. We do not share your personal information with third parties except as required for these services.

Paddle: https://www.paddle.com/legal/privacy

Google: https://policies.google.com/privacy

Clarity: https://www.microsoft.com/en-us/privacy/privacystatement

Service Providers: We work with GDPR-compliant third parties to process payments, manage analytics, and support technical operations. Data shared with these providers is limited to what is necessary for service improvement.

Legal Requirements: UserOrient may disclose data if required by law or to protect the security and rights of our users or the public.

4. Your Rights

Under GDPR and similar regulations, you have the right to:

  • Access: Request a copy of your data.
  • Correction: Update or correct personal data.
  • Deletion: Request deletion of your account and data, with certain legal exceptions.
  • Withdraw Consent: For data processing based on consent, you can withdraw consent at any time by contacting us.

Requests should be directed to: support@userorient.com

5. Data Security

We use industry-standard practices to protect your data, including encryption and secure data storage. However, no method is 100% secure. Please secure your UserOrient account credentials.

6. Data Retention

We retain personal data as long as necessary for service provision or as required by law. Upon account deletion, personal data will be removed from our active systems.

7. International Data Transfers

UserOrient operates globally. Data may be stored or processed in jurisdictions with differing privacy laws. We ensure appropriate safeguards for cross-border data transfers, as required by GDPR and other regulations.

8. Children’s Privacy

UserOrient is not intended for use by individuals under 16 years old. We do not knowingly collect data from minors. If you believe we have collected such data, contact us to delete it.

9. Changes to This Policy

We may update this Privacy Policy periodically. Major updates will be communicated via email or app notifications. The “Effective Date” at the top indicates when changes take effect.

10. Contact Us

For questions or requests regarding this Privacy Policy, please contact us at:

Email: support@userorient.com